Privacy policy

Privacy Policy

Last Updated: September 24, 2026

At Garnull.store, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

Full name
Delivery address
Phone number
Email address
Order and purchase details
Payment or transaction information, where applicable
Any information you voluntarily provide when contacting our customer support

We may also collect basic information about your interaction with our website, such as browser or device information, cookies, and website usage data.

2. How We Use Your Information

We may use your information to:

Process and confirm your orders
Deliver your purchases
Contact you regarding your order
Process exchanges and customer service requests
Respond to your questions and inquiries
Improve our products, website, and customer experience
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal requirements

3. Cash on Delivery Orders

For Cash on Delivery orders, we may use your name, phone number, and delivery address to confirm and deliver your order through our delivery/courier partners.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as courier and delivery companies, payment service providers, website/technology providers, or other service providers when required to process your order or provide our services.

We may also disclose information where required by applicable law or a lawful request from a relevant authority.

5. Payment Information

If you make an online payment, payment information may be processed by the relevant payment service provider.

Garnull.store does not intentionally store sensitive payment information such as your complete card number or card security code on our own systems.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We may retain customer information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Third-Party Services

Our website may use third-party services such as courier companies, payment providers, analytics services, advertising platforms, or other technology providers.

These third parties may process information according to their own privacy policies and terms.

10. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children.

11. Your Privacy Choices

You may contact us if you have questions about the personal information we hold about you or if you want to request correction of inaccurate information, where applicable.

Certain information may need to be retained where required for legal, accounting, security, or legitimate business purposes.